An important note about shipping and glass coverage: In order to keep shipping fees to a minimum, we use US Mail Flat rate boxes with most orders. They are normally the cheapest way to ship. However, occasionally, some glass does break, since there is minimal padding with these boxes. This broken glass is still usable (unless it is crushed). If you wish to keep shipping fees to a minimum and don’t mind occasional breakage, this is a great shipping method. This shipping method we refer to as “Economy” in your shopping cart. The shopping cart will use this as the default shipping method. 

All "Economy" packages are covered if they are lost. However, in order to keep glass prices as low as possible, we will no longer be covering glass that is broken in these flat rate boxes, unless it is crushed beyond use.  

In order to cover your glass for breakage, we would need to ship in larger boxes with much more padding. This will cost you more to ship. If you wish us to ship your glass in larger boxes, and cover you for possible breakage, please choose that option when you check out in the shopping cart. This option to cover breakage is called “Priority” in the shopping cart. If you have had breakage of significance when using our “Priority” shipping method, please contact us for credit.